No Refunds For Wrong Pokémon Sword And Shield Expansion Pass Purchase

Pokémon Sword And Shield Expansion Pass Logo

Nintendo has warned users to be careful when buying the Expansion Pass for Pokémon Sword and Pokémon Shield.

There is a separate Pokémon Sword Expansion Pass and Pokémon Shield Expansion Pass that are only compatible with their respective game. But, the company has started to hear that players that own Pokémon Shield are accidentally purchasing the Pokémon Sword Expansion Pass, for example.

To make matters worse, Nintendo’s policy is to not provide a refund for “mistaken purchases,” meaning that, unless they own both games, players are being left with content that they have bought that they are unable to access.

“We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don’t like the game,” Nintendo Support explains.

“Also, when you purchase digital content in Nintendo eShop, at the time of your purchase, you consent to Nintendo beginning with the performance of its obligations immediately, before the cancellation period ends, and you acknowledge that you will thereby lose your right to cancel at that point.”

Their recommendation is to buy the Expansion Pass through the in-game menu, as this will direct you straight to the correct version.

Priced at £26.99 ($29.99), the Expansion Pass will deliver the Isle of Armor and The Crown Tundra content to their respective games.

The expansions will each add “a new area to explore, newly discoverable Pokémon, clothing items, handy features, and more.”

You will be able to use your existing save data, and, for those setting out on their adventure in the Galar region, this new content can be accessed “at almost any point in the main games.”

Those that purchase the Pokémon Sword Expansion Pass or Pokémon Shield Expansion Pass will receive a code that can be redeemed to unlock a Pikachu Uniform and an Eevee Uniform as a special bonus that can be worn in-game.

The Isle of Armor: Available 17th June 2020

In this expansion, Trainers will head to the Isle of Armor, the stage of a new adventure in the Galar region. The Isle of Armor is a giant island full of environments not seen in Galar before. There, players will find wave-swept beaches, forests, bogs, caves, and sand dunes.

There are also plenty of Pokémon that make this island their home, living freely amid the lush natural surroundings. There’s even a dojo here that specializes in some very particular training styles. Trainers and their Pokémon will take up an apprenticeship under the master of this dojo and train hard to become even stronger.

The Crown Tundra: Available Autumn 2020

This expansion is set in the snow-swept realm of the Crown Tundra. The Crown Tundra features a beautiful shining, silvery landscape. In this frigid area, with its jagged winter mountains, people live in small communities where they support and rely on one another.

A certain person will appoint the player as the leader of their exploration team in the Crown Tundra, where Trainers will be tasked with investigating the reaches of this frozen land. Here, Trainers will be able to explore the full depth of Pokémon Dens, which they’ve so far only been able to glimpse in Max Raid Battles.

Pokémon Sword and Pokémon Shield are now available exclusively for Nintendo Switch worldwide.

Alex Seedhouse
After starting out with a Yellow Game Boy and a copy of Donkey Kong Land, Alex once hid in his room to play The Legend of Zelda: Ocarina of Time one Christmas. Now he shares his thoughts on Nintendo Insider, keeping track of everything to do with Nintendo.
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