The Nintendo Official UK Store has started to notify customers that their Fire Emblem Fates Limited Edition pre-orders have been cancelled.
Their email, which has been shared on Reddit, clarifies that “a technical error” had seen the product incorrectly listed as being in stock, even though it had sold out weeks before on 1st April 2016.
In apologising for the unexpected disappointment, Nintendo are providing £5 off discount vouchers for the online retailer to those that have been affected.
Thank you for placing order **** with us.
We are sorry to inform you that we have had to cancel Fire Emblem Fates – Limited Edition from your order as the item in question is no longer available.
This product sold out on the 1st of April, but due to a technical error was showing on our store again a few days later. Having placed your order during this second period, we are unable to fulfill your order.
We sincerely apologise for the disappointment this may cause and would like to offer you £5 off your next order as a gesture of goodwill.
Fire Emblem Fates will release exclusively for Nintendo 3DS in Europe on May 20th, and is now available in North America.