Nintendo has apologised for the drifting issues that players have experienced when using Joy-Con to play on Nintendo Switch.
While Nintendo president Shuntaro Furukawa has explained that they are “continuously working” to improve their products, the class-action lawsuit that has been filed in the United States prevented him from commenting any further.
“Regarding the Joy-Con controllers, we apologise for any inconvenience experienced by consumers,” Furukawa acknowledged at the company’s 80th Annual General Meeting of Shareholders.
“We are continuously working to improve our products, but because the Joy-Con controllers are currently subject to a class-action lawsuit in the US, I have no information to share about any specific actions we have taken.”
The class-action lawsuit was filed by law firm Chimicles Schwartz Kriner and Donaldson-Smith in July 2019 and can be read online.
Their complaint alleges that the Left Stick on the Joy-Con controllers are defective, resulting in the user experiencing drift issues that “automatically register movement when the joystick is not being controlled by the user,” interfering with gameplay.