SEGA becomes latest hack victim, account information compromised

SEGA have become the latest victim of a hack attack, although recent hacking-spree group LulzSec claim that they aren’t responsible.

Hackers were able to obtain the email address, date of birth and encrypted passwords of a quantity of SEGA Pass members, but the company was keen to point out that payment details weren’t under threat due to the use of an external
payment provider.

Regarding the incident, SEGA released the following statement:

As you may be aware, the SEGA Pass system has been offline since yesterday, Thursday 16 June.

Over the last 24 hours we have identified that unauthorised entry was gained to our SEGA Pass database.

We immediately took the appropriate action to protect our consumers’ data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems.

We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.

Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.

If you use the same login information for other websites and/or services as you do for SEGA Pass, you should change that information immediately.

We have also reset your password and all access to SEGA Pass has been temporarily suspended.

Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.

Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.

We sincerely apologise for this incident and regret any inconvenience caused.

We are contacting all our members with these recommendations.

If you have any further questions please contact SEGA customer support on csescalations@sega.com

Written by
After starting out with a Yellow Game Boy and a copy of Donkey Kong Land, Alex once hid in his room to play The Legend of Zelda: Ocarina of Time one Christmas. Now he shares his thoughts on Nintendo Insider, keeping track of everything to do with Nintendo.

Leave a Reply

Lost Password

Please enter your username or email address. You will receive a link to create a new password via email.