Niantic has prioritised resolving Pokémon GO server issues before the augmented reality app is rolled out to other countries.
It launched this past week in the United States, Australia and New Zealand, but other countries and regions, such as the United Kingdom, Canada and South America, have had to patiently wait for their chance to join the real world adventure.
“We thought the game would be popular, but it obviously struck a nerve,” Niantic CEO John Hanke explained to Business Insider. That’s a particular understatement, given the fact that it has already become the top-grossing iOS app in the United States and Australia, which is now small feat.
But that unprecedented demand has put a strain on the servers that are supporting the app. While Niantic has worked hard to address capacity constraints, the worldwide rollout to countries such has been “paused until we’re comfortable.”
Hanke added that they have had “a great run” of server availability on Thursday evening, which looks like other countries won’t have to wait too long.
Pokémon GO is now available in the United States, Australia and New Zealand, and will be coming soon to Canada, Europe and South America.