Disney account login issue hampers Disney Infinity 3.0 Edition launch


As with many, we were looking forward to spending the Bank Holiday weekend playing Disney Infinity 3.0 Edition. However, a Disney account login issue is currently affecting users that had previously linked their account with either Disney Infinity 1.0 or 2.0 Editions.

This prevents users from accepting the Terms of Use, Privacy and Cookies policies, meaning that you are left unable to link their previous progress or access online features.

Fortunately, Disney Interactive are already aware of the issue, and have offered a workaround as they look to resolve it. This requires you to log into your account on the official Disney Infinity website, and then logging in on your console.

Their guideline is as follows:

“After launching Disney Infinity 3.0 Edition on your console for the first time and attempting to log into your Disney Account, an error appears preventing you from accepting Terms of Use, Privacy and Cookies Policies. Without accepting, you cannot log into your Disney Account and link your previous progress.

“This issue is only known to affect players who have previously linked their accounts with Disney Infinity 1.0 and/or 2.0.

“While this issue will be addressed shortly, you can resolve it by first logging into your account at the Disney Infinity website: infinity.disney.com, and then logging into your Disney account through your console.”

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