As with many, we were looking forward to spending the Bank Holiday weekend playing Disney Infinity 3.0 Edition. However, a Disney account login issue is currently affecting users that had previously linked their account with either Disney Infinity 1.0 or 2.0 Editions.
Fortunately, Disney Interactive are already aware of the issue, and have offered a workaround as they look to resolve it. This requires you to log into your account on the official Disney Infinity website, and then logging in on your console.
Their guideline is as follows:
“This issue is only known to affect players who have previously linked their accounts with Disney Infinity 1.0 and/or 2.0.
“While this issue will be addressed shortly, you can resolve it by first logging into your account at the Disney Infinity website: infinity.disney.com, and then logging into your Disney account through your console.”