An unexpected fire broke out at the industrial unit in Southam, used by RepairTech who operate the Nintendo UK service centre.
While the cause is unknown, the Coventry Telegraph report that ten fire engines were required to tackle the blaze after smoke was seen billowing from the building at 7pm. Their immediate aim had been to prevent the blaze spreading to nearby buildings and oil storage drums, while they contended with fierce plastics and black smoke.
“We can confirm that on Tuesday 18th November, a fire broke out in the warehouse owned by RepairTech, the company that Nintendo UK uses to fulfil its customer repairs,” a Nintendo UK spokesperson explained to MCV.
“Nintendo UK only used the warehouse for UK based product repairs and storing of associated repairs equipment, it did not contain stock that would at any point be sent to a retailer for sale to the public. We are pleased to confirm that no one was hurt.”
Nintendo UK are currently not accepting repair bookings as the situation is resolved, while those waiting on hardware or software repairs have been promised free replacements and complementary Nintendo eShop credit.